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BSB30120 Certificate III in Business (Medical Administration)


Step into the dynamic field of healthcare administration with the nationally recognised BSB30120 Certificate III in Business (Medical Administration).

This qualification opens doors to specialised business skills that are essential for providing effective patient service and supporting colleagues in medical practices and hospitals.  


Free Course Guide

  • 100% online study
  • Nationally recognised qualifications
  • Dedicated mentor support
  • 12-months course duration 
  • Enrol any time
  • Flexible payments options to save more

Course Summary

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In our medical administration course, you'll discover the unique blend of compassion for patient well-being and managerial expertise that defines successful medical administrators.

This program focuses on essential industry skills such as planning for success, document production, and inclusive work practices. You'll gain a comprehensive understanding of medical terminology, alongside skills to manage patient records and medical accounts. 

What truly sets this course apart is the hands-on practical experience it provides. Learners are fully immersed in a simulated business environment, allowing them to apply their newfound knowledge and build unwavering confidence. Access to business support documents, templates, and expertly guided simulation roleplays ensures that you have everything you need for a successful learning journey.

Are you ready to make a difference in medical administration? 

Download Free Course Guide

 Course Summary Certificate III In Business Administration Medical Online
Career Options Medical Administration

Career Options

Some roles this course will prepare you for include:

  • Medical receptionist
  • Medical secretary

Don't miss out on this opportunity to shape your future!

Speak to a career advisor

  • Untitled design (44)-1

    I wanted to thank my mentor for helping me throughout the completion of my course. MCI Institute was prompt and easy to reach anytime, friendly staffs and very professional.

  • Untitled design (45)-1

    I completed a Diploma through MCI. The online course material and assessments were very practical and high quality. Thank you to my mentor for your support assisting me along the journey.

  • Untitled design (46)

    From the minute I signed up I had support from the mentors. You could easily get in touch with a mentor if you had a question and there was never any question that was too hard. The course outline was simple to follow. Overall a great institute to learn through.


Course Structure

We have selected key subjects that focus on the core skills to help you walk the professional path you’ve chosen. These are informed by our corporate experience and firmly based on what you will truly need and value.

You'll then be assessed via a mix of written answer questions, case study analysis, simulated scenarios and other interactive tasks.

Download Free Course Guide


Nationally Recognized Training logo Medical Administration

Core Units:

  • BSBPEF201 Support personal wellbeing in the workplace 
  • BSBSUS211 Participate in sustainable work practices 
  • BSBTWK301 Use inclusive work practices 
  • BSBWHS311 Assist with maintaining workplace safety 
  • BSBXCM301 Engage in workplace communication 
  • BSBCRT311 Apply critical thinking skills in a team environment 

Elective Units:

  • BSBPEF301 Organise personal work priorities 
  • BSBWRT311 Write simple documents 
  • BSBTEC302 Design and produce spreadsheets 
  • BSBMED301 Interpret and apply medical terminology appropriately 
  • BSBMED302 Prepare and process medical accounts 
  • BSBMED303 Maintain patient records 
  • BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment 

Price and Payment Options

Unlock Savings: Pay Upfront
Discounted Upfront Price: $2,880 (save $320)

Flexible Payment Plans
  • 52 Weekly Payments of $61.54 each

  • 12 Monthly Payments of $266.67 each

Should you have any inquiries or require further assistance, please schedule a consultation with our Courses Advisors.
They are dedicated to helping you make this important decision on your educational journey.

Book a time to speak with us

Price and Payment Options Medical Administration

Why MCI Institute

  • High Satisfaction Rates: 92.4% recommending us*. MCI significantly surpasses the average satisfaction scores for all VET providers in Australia.

  • 100% Online Learning: Study anytime, anywhere, with continuous support.
  • Access to Expert Mentors: Skilled mentors are available for guidance and support.
  • User-Friendly Materials: Our learning resources are straightforward and practical, helping you apply skills immediately in the workplace.

  • Nationally Recognised Qualifications: As a Registered Training Organisation (RTO) our certifications guarantee employers of your job-ready skills.

  • Trusted Award-Winning RTO: With 35 awards in 20 years, MCI Institute is a trusted and celebrated place to build your career.
*Data from National Centre for Vocational Education Research.
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FAQ Medical Administration


How long is the course?
Students have 12 months to complete their course.
Is prior experience required to start the course?
For most of our courses, you do not need any prior learning experience before starting at the MCI Institute. However, please check with your course advisor to see if your course has pre-entry requirements. Our courses are designed to be super easy to follow, and you have access to a student mentor who can help you along the way.
Do I have direct access to a mentor?
You have direct access to a mentor at all times during MCI business hours, Monday to Friday 9:00 to 5:00 pm. If you need assistance during after business hours, please let us know and we'll do our best to help you. 
Do I have to sit exams in a classroom?
MCI courses don't have exams! Students are required to submit assessments as part of the online course, these can be submitted at any time before the end of the course.
What computer will I need?
Any kind of computer or iPad and an internet connection is all you need to get started. It would be ideal if you have the Microsoft office suite. Student packages can be purchased.
What is a nationally recognised qualification?
Our courses are all nationally accredited under the Australian Qualifications Framework. Nationally recognised training or qualification is any training program which leads directly to a qualification or credentials which are recognised all across Australia.  

If we don't answer your questions here, please don't hesitate to contact us!
You can call us on 1300 658 388 or book a time that works for you to chat with us:

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