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BSB50120 Diploma of Business (Operations)


Position yourself for success in the world of business operations with the nationally recognised BSB50120 Diploma of Business (Operations).

This qualification equips you with the skills to align all business functions with organisational goals, focusing on the development of operational practices that provide a competitive edge – a skillset highly sought after by industries.

Free Course Guide

  • 100% online study
  • Nationally recognised qualifications
  • Dedicated mentor support
  • 12-months course duration 
  • Enrol any time
  • Flexible payments options to save more

Course Summary

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In our online business operations course, you'll step into the realm of operations management. Business operations personnel undertake multifunctional roles, requiring a blend of soft skills and technical proficiency.

Throughout the course, you'll develop the ability to foster critical thinking in others, implement effective communication strategies to lead teams, manage budgets and resources, and craft business and marketing plans that drive sales results.

What truly sets this program apart is the hands-on practical experience it provides. Learners are fully immersed in a simulated business environment, where they can apply their newfound knowledge and build unshakable confidence.

Access to business support documents, templates, and expertly guided simulation roleplays ensures you have everything you need for a successful learning journey.

Ready to excel in business operations? 

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Course Summary BSB50120 Operations
Career Options BSB50120 Operations

Career Options

You will graduate from the Diploma of Business (Operations) course with the skills and qualifications to confidently work in many roles, such as:

  • Office Administrator
  • Operations Officer
  • Business Operations Manager
  • Logistics Manager
  • Operations Team Leader
  • Operations Analyst
  • Supply Chain Manager

Don't miss out on this opportunity to shape your future!

Speak to a career advisor

  • Untitled design (44)-1

    Just completed my Certificate with MCI. Really easy online study with clear targets, great mentors and good support. Communication was great with online messaging and easy to study and submit.

  • Untitled design (45)-1

    The mentoring program was invaluable in helping me to complete my studies. My mentor was absolutely fantastic providing guidance and advice regularly. I'm happy to say that I have now secured full time employment in a Sales position and the beginning of a new career.

  • Untitled design (46)

    I chose to study at MCI because I work full-time. Working at your own pace is good and if you ever require any assistance the mentors are really helpful. It was a pleasant experience and completing my diploma with MCI was very rewarding.


Course Structure

We have selected key subjects that focus on the core skills to help you walk the professional path you’ve chosen. These are informed by our corporate experience and firmly based on what you will truly need and value.

You'll then be assessed via a mix of written answer questions, case study analysis, simulated scenarios and other interactive tasks.

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Nationally Recognized Training logo BSB50120 Operations

Core Units:

  • BSBCRT511 Develop critical thinking in others 
  • BSBSUS511 Develop workplace policies and procedures for sustainability 
  • BSBFIN501 Manage budgets and financial plans 
  • BSBOPS501 Manage business resources 
  • BSBXCM501 Lead communication in the workforce 

Elective Units:

  • BSBPMG430 Undertake project work
  • BSBPEF501 Manage personal and professional development
  • BSBOPS502 Manage business operational plans
  • BSB0PS504 Manage business risk
  • BSBHRM526 Manage payroll
  • BSBTWK503 Manage meetings
  • BSBPRC505 Manage ethical procurement strategy

Price and Payment Options

Unlock Savings: Pay Upfront
Discounted Upfront Price: $4,050 (save $450)

Flexible Payment Plans
  • 52 Weekly Payments of $86.54 each

  • 12 Monthly Payments of $375 each

Should you have any inquiries or require further assistance, please schedule a consultation with our Courses Advisors.
They are dedicated to helping you make this important decision on your educational journey.

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Price and Payment Options BSB50120 Operations

Why MCI Institute

  • High Satisfaction Rates: 92.4% recommending us*. MCI significantly surpasses the average satisfaction scores for all VET providers in Australia.

  • 100% Online Learning: Study anytime, anywhere, with continuous support.
  • Access to Expert Mentors: Skilled mentors are available for guidance and support.
  • User-Friendly Materials: Our learning resources are straightforward and practical, helping you apply skills immediately in the workplace.

  • Nationally Recognised Qualifications: As a Registered Training Organisation (RTO) our certifications guarantee employers of your job-ready skills.

  • Trusted Award-Winning RTO: With 35 awards in 20 years, MCI Institute is a trusted and celebrated place to build your career.
*Data from National Centre for Vocational Education Research.
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FAQ BSB50120 Operations


How long is the course?
Students have 12 months to complete their course.
Is prior experience required to start the course?
For most of our courses, you do not need any prior learning experience before starting at the MCI Institute. However, please check with your course advisor to see if your course has pre-entry requirements. Our courses are designed to be super easy to follow, and you have access to a student mentor who can help you along the way.
Do I have direct access to a mentor?
You have direct access to a mentor at all times during MCI business hours, Monday to Friday 9:00 to 5:00 pm. If you need assistance during after business hours, please let us know and we'll do our best to help you. 
Do I have to sit exams in a classroom?
MCI courses don't have exams! Students are required to submit assessments as part of the online course, these can be submitted at any time before the end of the course.
What computer will I need?
Any kind of computer or iPad and an internet connection is all you need to get started. It would be ideal if you have the Microsoft office suite. Student packages can be purchased.
What is a nationally recognised qualification?
Our courses are all nationally accredited under the Australian Qualifications Framework. Nationally recognised training or qualification is any training program which leads directly to a qualification or credentials which are recognised all across Australia.  

If we don't answer your questions here, please don't hesitate to contact us!
You can call us on 1300 658 388 or book a time that works for you to chat with us:

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