Qualify yourself with the skills to successfully manage and organise your team so they consistently perform at an elevated level. The nationally recognised BSB50420 Diploma of Leadership and Management qualification has a strong focus on building your leadership skills and abilities – essential for the fast-paced business world. It offers practical training to widen your leadership skills and abilities that can then be applied to your own workplace, teams, and situations.

Great leaders have the capacity to balance business foresight, performance, and character. Their actions demonstrate commitment to creating quality customer experience, giving purpose and meaning to their role. This inspires others to follow their lead.

This Diploma of Leadership and Management online will teach practical techniques in the areas of project work, professional development, quality customer service, emotional intelligence and communicating with influence. It will help boost your job prospects or earn you that promotion you have been working toward.

What really sets this program apart is the hands-on practical experience it provides. Learners are immersed in a simulated business, giving them the opportunity to put their newfound knowledge into practice and build confidence in their abilities. And with access to business support documents and templates, as well as guided instructions for simulation roleplays, you'll have everything you need to succeed.

You will graduate from the Diploma of Leadership and Management with the skills and qualifications to confidently work in many roles, such as:

• Business Manager
• Department Manager
• Operations/Facilities Manager
• Production Manager
• Retail Manager
• Store Manager
• Team Leader

Enrol now NSW Funding Available

Course snapshot

Manage personal and professional development

Establish innovative work environments

Develop and use emotional intelligence

Lead and manage effective workplace relationships

Manage business operational plans

Coordinate health and wellness programs

Course structure

The Diploma of Leadership and Management online in Australia prepares you to be competitive in today’s job market. We have selected key subjects that focus on the core skills to help you walk the professional path you have chosen. These units are informed by our corporate experience and engagement with industry, to give you the skills and knowledge that you will truly need and value.

You will be immersed in a variety of simulated workplace environments and navigate through activities designed to get you to practice on-the-job performance and behaviour.

This qualification has a total of 12 units.

NSW Funding Available

Core units:

MCI-O MCI Orientation*
BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness

Electives:

BSBHRM531 Coordinate health and wellness programs
BSBLDR522 Manage people performance
BSBOPS505 Manage organisational customer service
BSBPEF501 Manage personal and professional development
BSBSTR501 Establish innovative work environments
BSBWHS521 Ensure a safe workplace for a work area

There are a range of assessment methods used for summative assessments, which can depend on the qualification.

Independent assessment tasks to assess a student’s knowledge of the subject, can include:
1. Written answer questions
2. Written answer questions based on case study or scenario
3. Other evidence based on simulated workplace scenarios (e.g. screenshots, pictures, images etc.)

Workplace simulation tasks to help observe and assess a student’s performance and skills, including
1. Written answer questions based on case study or simulation
2. Production of documents, presentations or spreadsheets
3. Portfolio of evidence based on simulated workplace scenarios (e.g. audio or video recordings, project work, research assignments etc.)

Your MCI support

As an MCI Institute student you will have a full circle of support. Your goal is our goal and we are dedicated to you and your journey. Meet some of the people who make your potential their purpose.

View our full team

Faizeh Dayri

Wellbeing Team Leader

Faizeh Dayri

Wellbeing Team Leader

I joined MCI because I have always had an interest in helping people learn and giving them the opportunity to learn and grow. Everyone has the potential to make their dreams come true.

Why are MCI Institute business course specialists?

MCI has been trusted by Australia's top 100 ASX companies for over 16 years. Our corporate side of the business brings a fresh and innovative approach to leadership and management training. We source leading educational techniques from around the world to achieve astounding results. MCI is the training company that brought LEGO Serious Play to Australia, substantially improving innovation and teamwork within companies.

What is a Nationally recognised, registered training organisation?

It means that we are a National Registered Training Organisation able to deliver qualifications to all states and territories of Australia.

All diplomas attained through MCI are nationally recognised qualifications accredited by the Australian Government's Department of Education and Training.

What is different about MCI Institute?

MCI has received 24 awards over the past 9 years - most notably our placing on the 2012, 2014 and #7 in 2015 on the BRW's Most Innovative Companies in Australia List, and winner of the 2012 AHRI HR Service Provider of the Year award as the top service provider.

Our teaching methods are unique and FUN! WAMco is MCI Institute's simulated business, bringing fun and innovation to story-based learning, WAMco provides context to your learning experience. With its cast of colourful characters. WAMco allows you to develop your skills, build your assessment portfolio, and allow you to better understand your course. It immerses you in compelling real-life situations where you take on an active role in various functions within the business.

How long is the course?

Students have up to 12 months to complete their course (Certificates and Diplomas) and 18 months (Advanced Diploma and Double Diplomas) - click here to check the duration of our courses. You receive access to all of your units at the start of your course, so you can complete them at a pace that suits you best.

Do I have direct access to a mentor?

You have direct access to a mentor at all times during MCI business hours, Monday to Friday 9:00 to 5:00 pm. If you need assistance during after business hours, please let us know and we'll do our best to help you.

How do I sit my exams/do I have to sit exams in a classroom?

MCI courses don't have exams! Students are required to submit assessments as part of the online course, these can be submitted at any time before the end of the course.

What if I didn't like school or studying before?

With our full circle of support and our unique immersive learning methodology getting a qualification with MCI Institute will be different from what you have experienced in the past. You will still need to be fully committed and have motivation to complete your course. You will be online, but with MCI Institute, never alone.

What if I leave the country for a few months?

The course is fully online, so it is possible to complete your work from overseas. It's a good idea to let your mentor know that you will be travelling during study time. Your mentor can help you to stay on track as you must complete your course within the set time frame. In between semesters you are able to take a study break.

What computer will I need?

Any kind of computer or iPad and an internet connection is all you need to get started. It would be ideal if you have the Microsoft office suite. Student packages can be purchased.

Study Diploma In Leadership & Management

BSB50420 Diploma of Leadership and Management

Course snapshot