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CPP30321 Certificate III in Cleaning Operations


Embrace a future in the competitive cleaning industry with the nationally recognised CPP30321 Certificate III in Cleaning Operations.

This qualification serves as your gateway to mastering the skills and knowledge required for success in the cleaning sector.



Free Course Guide

  • 100% online study
  • Nationally recognised qualifications
  • Dedicated mentor support
  • 12-months course duration 
  • Enrol any time
  • Flexible payments options to save more

Course Summary

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Throughout this program, we invite you to immerse yourself in the world of cleaning operations. Here, you'll gain essential skills, from managing work priorities and ensuring the safe use of cleaning chemicals and equipment to delivering exceptional customer service.

Our focus is on the latest cleaning techniques, chemical safety, and mastering the use of industrial equipment for various cleaning settings, including commercial, domestic, and specialised cleaning.

What truly sets this program apart is the hands-on practical experience it provides. Learners are fully immersed in a simulated business environment, giving you the opportunity to put your newfound knowledge into practice, ultimately building your confidence.

With access to business support documents, templates, and expertly guided simulation roleplays, we provide you with the tools you need for a successful journey in the cleaning industry.

Ready to embark on this path to excellence in cleaning operations?

Download Free Course Guide

Course Summary Certificate III In Cleaning Operations Online
Career Options CPP30321

Career Options

Some roles the Certificate III in Cleaning Operations course will prepare you for include:

  • Residential Cleaner
  • Commercial Cleaner
  • Room Service Attendant
  • Hospitality Cleaner
  • Health Care Cleaner
  • Cleaning Contractor
  • Cleaning Supervisor
  • Small Business Owner

Don't miss out on this opportunity to shape your future!

Speak to a career advisor

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    Just completed my Certificate and I can highly recommend their services. My mentor was a great support and always there if I needed assistance or just to help me stay on track. I would happily use their services again for future study.

  • Untitled design (45)-1

    Would recommend MCI to anyone, I completed a very helpful course with excellent support whenever required. My mentor was always amazing with assisting with any enquires I had throughout my course!

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    I completed my Certificate with MCI Institute, finding the process and experience flexible and suitable around my work schedules and timelines. The mentors were more than accommodating to my needs, checking in periodically and always available to provide guidance. Highly recommended.


Course Structure

We have selected key subjects that focus on the core skills to help you walk the professional path you’ve chosen. These are informed by our corporate experience and firmly based on what you will truly need and value.

You'll then be assessed via a mix of written answer questions, case study analysis, simulated scenarios and other interactive tasks.

Download Free Course Guide


Nationally Recognized Training logo CPP30321

Core Units:

  • BSBOPS201 Work effectively in business environments
  • BSBOPS304 Deliver and monitor a service to customers
  • BSBWHS211 Contribute to the health and safety of self and others
  • BSBWHS332X Apply infection prevention and control procedures to own work activities
  • CPPCLO3100 Maintain cleaning storage areas




Elective Units:

  • BSBPEF301 Organise personal work priorities

  • BSBOPS305 Process customer complaints

Specialist Units:

  • CPPCLO3104 Clean high touch surfaces
  • CPPCLO3105 Clean glass surfaces
  • CPPCLO3107 Clean external surfaces
  • CPPCLO3111 Clean rooms, furniture and fittings
  • CPPCLO3113 Clean food handling areas and equipment
  • CHCDIV001 Work with diverse people
  • BSBXTW301 Work in a team

Price and Payment Options

Unlock Savings: Pay Upfront
Discounted Upfront Price: $2,880 (save $320)

Flexible Payment Plans
  • 52 Weekly Payments of $61.54 each

  • 12 Monthly Payments of $266.67 each

Should you have any inquiries or require further assistance, please schedule a consultation with our Courses Advisors.
They are dedicated to helping you make this important decision on your educational journey.

Book a time to speak with us

Price and Payment Options CPP30321

Why MCI Institute

  • High Satisfaction Rates: 92.4% recommending us*. MCI significantly surpasses the average satisfaction scores for all VET providers in Australia.

  • 100% Online Learning: Study anytime, anywhere, with continuous support.
  • Access to Expert Mentors: Skilled mentors are available for guidance and support.
  • User-Friendly Materials: Our learning resources are straightforward and practical, helping you apply skills immediately in the workplace.

  • Nationally Recognised Qualifications: As a Registered Training Organisation (RTO) our certifications guarantee employers of your job-ready skills.

  • Trusted Award-Winning RTO: With 35 awards in 20 years, MCI Institute is a trusted and celebrated place to build your career.
*Data from National Centre for Vocational Education Research.
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FAQ CPP30321


How long is the course?
Students have 12 months to complete their course.
Is prior experience required to start the course?
For most of our courses, you do not need any prior learning experience before starting at the MCI Institute. However, please check with your course advisor to see if your course has pre-entry requirements. Our courses are designed to be super easy to follow, and you have access to a student mentor who can help you along the way.
Do I have direct access to a mentor?
You have direct access to a mentor at all times during MCI business hours, Monday to Friday 9:00 to 5:00 pm. If you need assistance during after business hours, please let us know and we'll do our best to help you. 
Do I have to sit exams in a classroom?
MCI courses don't have exams! Students are required to submit assessments as part of the online course, these can be submitted at any time before the end of the course.
What computer will I need?
Any kind of computer or iPad and an internet connection is all you need to get started. It would be ideal if you have the Microsoft office suite. Student packages can be purchased.
What is a nationally recognised qualification?
Our courses are all nationally accredited under the Australian Qualifications Framework. Nationally recognised training or qualification is any training program which leads directly to a qualification or credentials which are recognised all across Australia.  

If we don't answer your questions here, please don't hesitate to contact us!
You can call us on 1300 658 388 or book a time that works for you to chat with us:

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