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How to be a better leader when your business is taking off

Posted by Jenna Baskin on 27/08/2025
Jenna Baskin
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Your business is growing, and fast. What started as a small, manageable team has evolved into something far more complex. With that growth comes a new set of challenges: more people to manage, more moving parts to oversee, and more pressure to keep everything on track. In the middle of it all, leadership can feel less like a focus and more like something you’re expected to just figure out as you go.

It’s a common experience. When your business gains momentum, you’re not always thinking about how to be a better leader; you’re thinking about how to keep the wheels turning. But strong leadership isn’t a bonus or an afterthought. It’s the foundation that keeps your team aligned, your operations sustainable, and your business heading in the right direction.

Why fast growth challenges your leadership style

In the early stages of a business, leadership tends to be informal. You’re close to the work, involved in every decision and able to lead by proximity. But as your team expands, those hands-on habits become harder to maintain. The business begins to outgrow that reactive, day-to-day approach, and without the right leadership structure in place, things can start to unravel.

You may find yourself navigating people management issues for the first time, juggling team expectations or trying to create systems that never felt necessary before. These growing pains are normal, but they do signal a need to shift how you lead. Leadership at this stage isn’t about doing more. It’s about leading differently.

And the good news is, leadership isn’t something you either have or you don’t. It’s a skill set that can be built, refined and strengthened over time. Learning and applying core leadership skills, like time management, communication, decision making and problem solving, can help you meet the demands of a growing business with confidence.

Step back to see the bigger picture

When your business is scaling quickly, the instinct is often to stay deeply involved in everything. It feels safer to keep your hands on the wheel. But over time, this can limit both your growth and your team’s development. One of the first signs of effective leadership is knowing when to step back, so you can focus on where you’re needed most.

This shift requires you to delegate with intention, set clear expectations and create systems that allow others to take ownership. It’s not about stepping away, but about making space for more strategic thinking and stronger team performance. When you move from doing to guiding, you start building a culture of accountability and trust that frees up time for high-level leadership.

Good leaders also understand that growth requires leaders who can adapt, respond and bring others along on the journey. The ability to build trust across your team helps lay the foundation for strong results. In this kind of leadership role, your impact is less about the tasks you complete and more about the environment you create.

Focus on how your team works, not just what they produce

Employees Focus on How the Team Works

In a growing business, success is no longer measured only by outcomes. It’s shaped by how your team gets there. Leadership means paying attention to team dynamics, communication habits and the environment you’re creating. It’s about building a workplace where people understand their roles, feel supported and are motivated to contribute.

Strong leadership qualities like emotional intelligence, relationship building and consistent feedback play a huge role in how your team works together. These aren’t optional extras, they’re core to team building and performance. When every team member understands expectations and feels seen, the results tend to follow.

You’ll also need to reflect on your own habits. Are you communicating clearly under pressure? Are you consistent in your feedback? Do you model the values you want your team to uphold? These questions may not have quick answers, but they’re essential to developing a leadership style that supports both performance and well-being. Great leaders also foster high levels of employee engagement by effectively communicating goals, acknowledging effort and enabling autonomy.

Strengthen your leadership with practical learning

Leadership isn’t about instinct alone. The most effective leaders back up their experience with practical tools and knowledge. For those managing people or overseeing business growth, structured learning can offer real value, bringing clarity to areas like communication skills, decision making and operational planning.

Courses like the Certificate IV in Leadership and Management provide an opportunity to develop practical leadership skills that can be used in real-world settings. From team management and emotional intelligence to good communication and time management, the focus is on skills that support sustainable growth.

Delivered online, this type of qualification offers flexibility for those balancing leadership responsibilities with daily business demands. It’s one of several paths available for business owners and managers who want to build capability while continuing to lead. It also helps sharpen the qualities of a good leader, especially for decision makers who need to balance people, performance and long-term vision.

Build regular reflection into your leadership

Build Regular Reflection Into Your Leadership

As your business evolves, so should your leadership. One of the most valuable habits you can develop is setting aside regular time to reflect. Not just on how your business is performing, but on how you’re showing up as a leader.

Ask yourself: what’s going well? Where are the tension points? What feedback are you hearing from your team, even if it’s unspoken? Taking time to ask these questions helps you stay grounded, make informed adjustments and continue growing in your role.

Leadership is not about having all the answers. It’s about being willing to keep learning, stay responsive and lead with awareness. Practising this kind of reflection also sharpens your communication skills, improves your confidence and helps you better connect with each team member.

You don’t have to lead in isolation

Dont Have to Lead in Isolation

Leadership can feel like a lonely path, particularly when your business is expanding quickly. But there’s support available, and you don’t have to navigate these challenges alone. Whether it’s learning from peers, seeking advice from mentors or building skills through a formal course, reaching out for support is a sign of strength, not weakness.

At MCI Institute, we work with business owners and team leaders across Australia who are ready to take the next step in their leadership journey. Our Certificate IV in Leadership and Management is nationally recognised and built for professionals who want to lead with purpose. You’ll get access to expert support, practical resources and a learning experience that works around your schedule.

If your business is growing and your leadership needs to grow with it, we’re here to help you build the skills and confidence to lead well, for the long term.

Need assistance to start your learning journey?

You are in the right place! Please book a free career consultation with one of our course advisors. They will help you define your goals and match you with the skills and training that will guide you towards success.

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By Jenna Baskin

Jenna Baskin is the CEO of MCI and has over 11 years’ experience in the training and education space. She was responsible for the creation of the MCI's online consumer division, the MCI Institute, and the transition of the organisation into the digital learning landscape. This includes platform partnerships across North America, unique content development, and the introduction of virtual reality learning methodologies.