Skip to content

Diploma Business (Operations)

Position yourself for success in business operations with the nationally recognised BSB50120 Diploma of Business (Operations).

This qualification enhances your ability to align business functions with organisational goals, equipping you with the operational expertise needed to drive efficiency and gain a competitive edge - skills that are in high demand across industries.

Free Course Guide

  • 100% online study
  • Nationally recognised qualifications
  • Dedicated mentor support
  • 12-months course duration 
  • Enrol any time
  • Flexible payments options to save more

Course Summary

Untitled design (6)

In our online business operations course, you'll step into the world of operations management, where multifunctional roles require a strong combination of soft skills and technical expertise.

Throughout the course, you’ll develop key leadership capabilities, such as fostering critical thinking in teams, implementing effective communication strategies, managing budgets and resources, and creating business and marketing plans that drive measurable results.

What sets this program apart is the hands-on, practical experience it offers. You’ll engage in a simulated business environment, allowing you to apply your knowledge in real-world scenarios and build the confidence needed to succeed.

With access to business support documents, templates, and guided simulation roleplays, you’ll have everything you need to thrive in your learning journey.

Download Free Course Guide

Course Summary WHS Courses Online

Discover why MCI is the best path to success in business operations

MCI Institute’s Diploma of Business (Operations) is an excellent choice for professionals with business or management experience who are looking to refine their operational skills. With a focus on hands-on, real-world applications, this qualification equips you with the skills to streamline business functions and drive efficiency.
Speak to a career advisor
  • Flexible online learning for busy professionals:

    Study 100% online at your own pace over 12 months, making it easy to balance work, life, and career growth.

  • Real-world skills for business success:

    Master critical thinking, financial management, resource planning, and communication strategies - everything you need to thrive in business operations.

  • Nationally recognised and valued by employers:
    Gain a highly respected qualification that opens doors across multiple industries in Australia.
  • Expert mentor support every step of the way:

    Get personalised guidance from experienced business professionals who will help you stay on track and succeed.

Speak to a career advisor
10

Upon completing the Diploma of Business (Operations), you’ll have the skills and qualifications needed to confidently step into a range of impactful roles, including:

  • Office Administrator
  • Operations Officer
  • Business Operations Manager
  • Logistics Manager
  • Operations Team Leader
  • Operations Analyst
  • Supply Chain Manager
Speak to a career advisor
  • Untitled design (44)-1

    The course was great, easy to follow a mentor to assist you on the way and gave you plenty of time to complete the course at your pace. Will be competing more courses through MCI institute in future education.

    James
  • Untitled design (45)-1

    Would recommend MCI to anyone, I completed a very helpful course with excellent support whenever required. My mentor was always amazing with assisting with any enquires I had throughout my course!

    Emanuel
  • Untitled design (46)

    I completed my Cert IV in Work Health and Safety with MCI and they made it such a good experience. Very easy and flexible to complete around my work schedule.

    Sara

Course Structure

We’ve carefully curated key subjects that focus on the essential skills needed for your chosen professional path. Our curriculum is built on real-world corporate experience, ensuring you gain the practical knowledge you truly need to succeed.

Your progress will be assessed through a combination of written responses, case study analysis, simulated scenarios, and other interactive tasks to ensure a comprehensive learning experience.

Nationally Recognized Training logo BSB41419

Core Units:

  • BSBCRT511 Develop critical thinking in others 
  • BSBSUS511 Develop workplace policies and procedures for sustainability 
  • BSBFIN501 Manage budgets and financial plans 
  • BSBOPS501 Manage business resources 
  • BSBXCM501 Lead communication in the workforce 

 

Elective Units:

  • BSBPMG430 Undertake project work
  • BSBPEF501 Manage personal and professional development
  • BSBOPS502 Manage business operational plans
  • BSB0PS504 Manage business risk
  • BSBHRM526 Manage payroll
  • BSBTWK503 Manage meetings
  • BSBPRC505 Manage ethical procurement strategy


Download Free Course Guide

Payment Options

Investing in your education is a key step towards a brighter future, and at MCI Institute, we make it both affordable and accessible. With flexible pricing options and payment plans, we ensure you can focus on achieving your career goals without the burden of financial stress.

Pay in full upfront and enjoy substantial savings

Discounted upfront price: $4,050 (save $450)

Flexible payment plans

52 weekly payments of $86.54 each

OR

12 monthly payments of $375 each

If you have any questions or need guidance, feel free to book a consultation with one of our Course Advisors. They’re here to assist you every step of the way on your learning journey.

Book a time to speak with us

Price and Payment Options BSB41419

Discover how MCI Institute can advance your career in business operations

  • Award-winning education, backed by experience:
    With over 20 years of industry expertise, MCI Institute is a highly awarded Registered Training Organisation (RTO) dedicated to delivering exceptional learning experiences.
  • 100% online, flexible learning:
    Study anytime, anywhere with our self-paced courses, designed to fit around your lifestyle and commitments.
  • Nationally recognised qualifications:
    Earn employer-trusted, nationally accredited certifications that open doors to career growth across multiple industries.

     

  • Personalised mentor support:
    You're never alone — our expert mentors provide one-on-one guidance to help you stay motivated and succeed.
Speak to a career advisor

Advance your career and become a driving force in the world of business

Build the expertise to lead and manage business operations effectively across a range of industries. Propel your career forward with the Diploma of Business Operations.

Why MCI Institute

  • Partner with a trusted, award-winning RTO: 

    With 35 awards over 20 years, MCI Institute is a trusted leader in career development and training excellence.

  • A satisfaction rate that truly stands out:
    An impressive 92.4% of our students recommend us, far above the national average, reflecting our commitment to your success.
  • Access to expert mentors and personal support:
    You're never alone on your educational journey. Benefit from access to our skilled mentors who provide personalised guidance and support every step of the way.
  • Recognised qualifications that employers trust:
    Earn a nationally respected certification that employers trust for job-ready skills.
*Data from National Centre for Vocational Education Research.
Free Career Consult

Our Awards

MCI-Diamond-Winner
Untitled-51-3
Gold-Award-2021_Learn-X-3
2Award-Badges_ILP_and_Wyndham-2-1
company-news-innovative-companies-logo-1-4
aba-awards-1
AITD-Logo-3
ahri-header-logo-5
Northcott-made-the-BRW-Most-Innovative-Companies-list-1-3
smart50_2015-logo-1
FAQ BSB41419

FAQ

What is the duration of this course?

The course is self-paced and designed to be completed within 12 months. However, students can finish earlier depending on their study commitment.

What skills will I learn?

You will develop key business and management skills, including:

  • Critical thinking & problem-solving

  • Budgeting & financial planning

  • Business operations & resource management

  • Risk management & compliance

  • Effective communication & leadership

 

Who is this course suitable for?

This diploma is ideal for:

  • Aspiring business professionals looking to advance in management
  • Team leaders & supervisors wanting to enhance their operational skills
  • Entrepreneurs seeking business management expertise
Career changers interested in business and administration roles
How is the course delivered?

The course is 100% online, allowing you to study flexibly at your own pace from anywhere with internet access.

What support will I receive?

You’ll have access to experienced mentors who provide guidance, feedback, and support throughout your learning journey.

Can I contact a mentor directly?

Yes! Students can directly reach out to their mentors for assistance via email, online chat, or scheduled calls.

Are there any classroom exams?

No, there are no in-person or classroom exams. Assessments are completed online through practical tasks, written assignments, and case studies.

What type of computer do I need?

You’ll need a desktop or laptop with:

  • A stable internet connection
  • Microsoft Office or Google Docs
  • The ability to view PDFs and access online learning materials
What is a nationally recognised qualification?

A nationally recognised qualification is an accredited certification that meets Australian industry and training standards. This diploma is recognised by employers and education institutions across Australia.

What are the potential career opportunities?

Graduates of this diploma can pursue roles such as:

  • Business Operations Manager
  • Team Leader or Supervisor
  • Office Manager
  • Operations Coordinator
  • Project Administrator


If we don't answer your questions here, please don't hesitate to contact us!
You can call us on 1300 658 388 or book a time that works for you to chat with us:

Book a time to speak with us