1. Sites covered by this Privacy Statement
This Privacy Statement applies to all MCI-owned websites and domains, and our wholly owned subsidiaries ("MCI websites.")
Links to non-MCI websites
2. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
is information that is associated with your name or personal identity. MCI uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with MCI. We take seriously the trust you place in us. MCI will not sell, rent or lease your personal information to others.
On some MCI websites, you can order products or services, request information, subscribe to marketing or support materials, register yourself or your MCI products, or apply for a job at MCI. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
is data about usage and service operation that is not associated with a specific personal identity. MCI collects and analyzes non-personal information to evaluate how visitors use the MCI websites.
3. Children's privacy
MCI is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. MCI does not knowingly collect information from children under the age of 13 and MCI does not target its websites to children under 13.
4. How we use your information
MCI uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some MCI websites. Occasionally we may also use your information to contact you for market research regarding MCI products or services. We will give you the opportunity to choose your privacy preferences regarding such communications.
Personal data collected online may also be combined with information you provide MCI through other sources such as product registration, call centers or public events such as trade shows or seminars.
Personal data given to MCI may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about MCI website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
5. Who we share your information with
MCI will not sell, rent or lease your personal information to others. MCI will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. MCI shares customer information across MCI-owned business entities and companies working on our behalf, but only as described above in "How we use your information."
MCI contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of MCI and may not use it for any purpose other than to carry out the services they are performing for MCI. These service providers may change or we may contract with additional service providers to better accommodate our customers. MCI will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
MCI or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, MCI will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
6. Your choices
MCI gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and MCI-wide marketing communications. MCI-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of MCI-wide communications by postal mail, e-mail and telephone.
7. Your privacy preferences and opting out
MCI will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. You can, however, choose to receive these types of non-subscription communications by following the instructions below.
Please specify your privacy preferences by writing to the MCI Privacy Office - be sure to provide your name, e-mail and postal address in all correspondence.
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods: Write to the MCI Privacy Office - be sure to provide your name, e-mail and postal address, and relevant information about your MCI subscriptions and registrations. You may also select the unsubscribe option at the bottom of each communication.
8. Your information and third-party companies
Certain MCI services are linked with those from unrelated third-party companies, some which offer you the option to share with both MCI and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single MCI Web page, to request communications from MCI marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.
9. Access to and accuracy of your information
MCI strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of MCI's websites may limit access to specific individuals through the use of passwords and other personal identifiers.
10. Keeping your information secure
MCI is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, MCI has in place appropriate physical and managerial procedures to safeguard the information we collect.
11. Changes to this Statement
If there are updates to the terms of MCI's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, MCI will provide notification to affected customers.
12. Contacting us